As of today, the HVI mail server will remain online through at least Sunday 2/16.The following week it may be unavailable at times as I begin cleaning up the serverin preparation for shutting it down, but I will keep it running as long as possible. I willpost more information here on https://hvi.net. By now, you should: […]
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How to set up an IMAP account in Outlook
To set up IMAP in Outlook, you can do the following: This should show you your folders and emails on the server. Next you have to permanently save these messages to your computer so you can still access them after the server is taken offline. To permanently save IMAP messages in Outlook, you need to create […]
How to set up an IMAP account in Thunderbird
Create the IMAP account This should show you your folders and emails on the server. Next you have to permanently save these messages to your computer so you can still access them after the server is taken offline. How to do it: Important Points: Consider Backup: While moving emails to local folders provides permanent storage […]
How to set up an IMAP account in Apple Mail on a Mac
This should show you your folders and emails on the server. Next you have to permanently save these messages to your computer so you can still access them after the server is taken offline. Here’s how to do it: Key points to remember:
Email not working after iOS 18 update
If your iphone/ipad updated to iOS 18 and your email is no longer working, it’s a problem with the Apple software update. More info here. If that fix doesn’t work for you, some users have had success using the Outlook app instead for their email. Hopefully, Apple will publish an update soon the fixes the […]
Fake email from ‘Webmail Administrator’
A fake message has been spotted that claims your email password is set to expire today. This is a fake message that is attempting to trick you into clicking on a link to ‘Keep Existing Password’. This is NOT real. DON’T click on it. Just DELETE it. These types of phishing attempts come through regularly […]
Fake message from cpanel@hvi.net
You may receive a message with subject “[Ticket ID]: Your messages are stuck on our server …” This is fake and an attempt to trick you into clicking on the link in the email message. Don’t. Just delete the message.
Phishing Attempts
Fake past due notices are coming in from a fake address (Ap@hvi.net) with the subject line ‘past due invoice #INV32405’. This is fake. Do not click on anything or respond. Just delete it.
Fake emails and website
If you receive an email saying that ‘Incoming emails are pending’, it is fake – don’t click on the link. If you do click on the link, you may see a website that looks like hvi.net but does not say hvi.net in the address bar. It is a phishing attempt to try to get you […]
Phishing attempts
Several users have reported receiving emails warning that their account “will stop sending and receiving emails if not verified within 24 hours.” This is obviously not true. There is no “Email Administrator Team” here. We don’t send out “High : System Alert!!!” warning messages. You should be able to recognize a phishing attempt by now. […]