Category: Uncategorized

Phishing attempts

Several users have reported receiving emails warning that their account “will stop sending and receiving emails if not verified within 24 hours.” This is obviously not true. There is no “Email Administrator Team” here. We don’t send out “High : System Alert!!!” warning messages. You should be able to recognize a phishing attempt by now. […]

Security Certificate

UPDATE: The offending root certificate has been removed from the server and everything seems to be working now. Please let me know if you are still having an issue. ___________________________________________________ ORIGINAL POST The security certificate for the mail server (used for https:// connections) is correct and up-to-date, however there is something called a root certificate […]

Webmail

If you are having problems connecting to webmail using a bookmark, try connecting through HVImail.com and then replacing the bookmark after you log in successfully. The issue may be that you’ve bookmarked the link using the less secure http:// instead of the more secure https:// The new server is configured to only allow the more […]

Mail Server Update (2:20am)

The new server is online and accepting new mail. Old mail is still being restored. Webmail will not be available until all webmail folders have been restored. I sincerely apologize for the inconvenience this has caused and thank you all for your patience and understanding.

Mail Server Issues

We are currently working on resolving some email issues that began around 7:30am today. At some point later today there will be a service disruption to install new hardware. Further updates will be posted here and at HVImail.com. We apologize for this inconvenience.