If your iphone/ipad updated to iOS 18 and your email is no longer working, it’s a problem with the Apple software update. More info here. If that fix doesn’t work for you, some users have had success using the Outlook app instead for their email. Hopefully, Apple will publish an update soon the fixes the […]
Category: Uncategorized
Fake email from ‘Webmail Administrator’
A fake message has been spotted that claims your email password is set to expire today. This is a fake message that is attempting to trick you into clicking on a link to ‘Keep Existing Password’. This is NOT real. DON’T click on it. Just DELETE it. These types of phishing attempts come through regularly […]
Fake message from cpanel@hvi.net
You may receive a message with subject “[Ticket ID]: Your messages are stuck on our server …” This is fake and an attempt to trick you into clicking on the link in the email message. Don’t. Just delete the message.
Phishing Attempts
Fake past due notices are coming in from a fake address (Ap@hvi.net) with the subject line ‘past due invoice #INV32405’. This is fake. Do not click on anything or respond. Just delete it.
Fake emails and website
If you receive an email saying that ‘Incoming emails are pending’, it is fake – don’t click on the link. If you do click on the link, you may see a website that looks like hvi.net but does not say hvi.net in the address bar. It is a phishing attempt to try to get you […]
Phishing attempts
Several users have reported receiving emails warning that their account “will stop sending and receiving emails if not verified within 24 hours.” This is obviously not true. There is no “Email Administrator Team” here. We don’t send out “High : System Alert!!!” warning messages. You should be able to recognize a phishing attempt by now. […]
Security Certificate
UPDATE: The offending root certificate has been removed from the server and everything seems to be working now. Please let me know if you are still having an issue. ___________________________________________________ ORIGINAL POST The security certificate for the mail server (used for https:// connections) is correct and up-to-date, however there is something called a root certificate […]
Webmail
If you are having problems connecting to webmail using a bookmark, try connecting through HVImail.com and then replacing the bookmark after you log in successfully. The issue may be that you’ve bookmarked the link using the less secure http:// instead of the more secure https:// The new server is configured to only allow the more […]
Mail Server Update (11:30 am)
Webmail is back online. If you are still experiencing problems, please let me know.
Mail Server Update (10:10am)
Still restoring some data. Webmail should be available later this morning.